Contact Us

Have any questions regarding your order, need fashion advice, or simply want to reach out? The Rosa Velles team is always delighted to assist you! ✨

💌 Reach Our Team

  • Email: info@rosavelles.com 📮

  • Support Hours: Monday - Friday, 9:00 AM - 6:00 PM ⏰

  • Response Time: We aim to reply to all inquiries within 24–48 business hours (excluding weekends & holidays). 🕒

⚠️ Crucial Notice Regarding Returns

Please note that the registered office address provided below is dedicated solely to corporate administrative matters. Kindly do NOT ship returns here, as our staff cannot accept or process incoming parcels at this location.

📍 Office Address: 2175 Stanford Ave, Pomona, CA 91766 (Not for Returns)

🔄 Looking to Start a Return? Please drop us an email at info@rosavelles.com beforehand, and we will gladly forward you the proper warehouse return address and mailing guidelines! 📦

💡 Helpful Hint: If you are contacting us about an existing purchase, sharing your Order Number will help us expedite the process and serve you much quicker! 🚀